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Cookie Policy

Last Updated: January 15, 2025

1. What Are Cookies?

Cookies are small data files stored on your device (computer, tablet, or mobile phone) when you visit our website. They contain information about your interactions with our site and help us remember your preferences. Cookies are not programs or malware - they are standard web technology used by virtually all websites.

2. Types of Cookies We Use

2.1 Essential Cookies

Purpose: These cookies are necessary for the website to function properly and cannot be disabled in our systems.

  • User authentication and session management
  • Security and fraud prevention
  • Loading balance across servers
  • Remembering user preferences for accessibility

2.2 Analytics Cookies

Purpose: These cookies help us understand how you use our website, allowing us to improve functionality and content.

  • Tracking page visits and navigation patterns
  • Identifying user interaction points
  • Measuring website performance
  • Understanding traffic sources

2.3 Functionality Cookies

Purpose: These cookies enhance your experience by remembering your preferences and settings.

  • Remembering your login information
  • Storing course preferences and progress
  • Recalling previously entered form information
  • Maintaining language and display settings

2.4 Marketing Cookies

Purpose: These cookies allow us to deliver relevant content and measure marketing effectiveness (only with your consent).

  • Displaying personalized course recommendations
  • Tracking conversion from ads
  • Measuring advertising campaign performance
  • Retargeting based on browsing history

3. Third-Party Cookies

We use third-party service providers that may set their own cookies:

  • Google Analytics: For website usage analysis
  • Payment Processors: For transaction security
  • Social Media Platforms: For social sharing features
  • Advertising Networks: For targeted advertising (if enabled)

These providers operate under their own privacy policies. We recommend reviewing their policies for detailed information.

4. Cookie Duration

Cookie Type Duration Purpose
Session Cookies Until browser closes Temporary session management
Persistent Cookies Up to 2 years Long-term preferences and analytics
Authentication Cookies 30 days to 1 year User identification and access
Analytics Cookies Up to 2 years Usage tracking and reporting

5. How to Manage Cookies

You have the right to control and delete cookies. Here's how to manage them in popular browsers:

Google Chrome

  • Click the menu icon (three vertical dots) in the top-right corner
  • Select "Settings" → "Privacy and security" → "Cookies and other site data"
  • Choose your preferences and manage specific sites

Mozilla Firefox

  • Click the menu button (three horizontal lines) in the top-right corner
  • Select "Settings" → "Privacy & Security"
  • Under "Cookies and Site Data," choose your cookie settings

Safari

  • Click "Safari" in the menu bar
  • Select "Preferences" → "Privacy"
  • Choose your cookie preferences

Microsoft Edge

  • Click the menu button (three horizontal dots) in the top-right corner
  • Select "Settings" → "Privacy, search, and services"
  • Manage cookie preferences under "Cookies and other site data"

6. Cookie Banner

When you first visit our website, we display a cookie consent banner allowing you to:

  • Accept all cookies
  • Decline non-essential cookies
  • Customize cookie preferences

Your preference is saved in a cookie, so you won't see the banner again unless you clear your cookies.

7. Do Not Track Signals

Some browsers include a "Do Not Track" feature. Currently, there is no industry standard for recognizing Do Not Track signals. Promenta Axient respects your privacy choices but cannot guarantee compliance with all Do Not Track implementations due to lack of standardization.

8. Local Storage and Similar Technologies

Beyond cookies, we may use similar technologies including:

  • Local Storage: For storing user preferences
  • Session Storage: For temporary session data
  • Web Beacons: For tracking page performance
  • Device IDs: For identifying devices in mobile apps

9. Data Security

Cookie data is transmitted over secure HTTPS connections and encrypted. However, no online transmission is completely secure. We implement reasonable security measures to protect your information.

10. Children's Privacy

Our website is not directed to children under 13. We do not knowingly use cookies to collect information from children. If we become aware that cookies have been set for users under 13, we will delete them immediately.

11. Updates to This Cookie Policy

We may update this Cookie Policy periodically to reflect changes in our practices or applicable technologies. Significant updates will be announced on our website. Continued use of our website constitutes acceptance of updated policies.

12. Contact Us

For questions about our cookie practices or to manage your preferences, please contact us:

Promenta Axient - Privacy Team
Email: privacy@promenta-axient.com
Phone: +66 (2) 718-2888
Address: 2184/1 Rama IV Road, Bangkok 10110, Thailand

This Cookie Policy is complementary to our Privacy Policy. For detailed information about how we handle personal data, please review our Privacy Policy.

About Promenta

Promenta Axient is a leading provider of IT education and professional development courses in Thailand.

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Contact Us

Email:
info@promenta-axient.com

Phone:
+66 (2) 718-2888

Address:
2184/1 Rama IV Road
Bangkok 10110
Thailand

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