General Questions

What is Promenta Axient?

Promenta Axient is a leading provider of IT education and professional development courses in Thailand. We offer comprehensive training programs designed to help professionals develop skills in web development, cloud computing, data science, DevOps, cybersecurity, and more.

Where is Promenta Axient located?

Our main office is located at 2184/1 Rama IV Road, Bangkok 10110, Thailand. We offer both online and in-person training options. You can attend courses from anywhere with an internet connection.

How can I contact Promenta Axient?

You can reach us through multiple channels:

  • Email: info@promenta-axient.com
  • Phone: +66 (2) 718-2888
  • Contact form on our website
  • Visiting our office in Bangkok

Enrollment & Registration

Who can enroll in Promenta courses?

Our courses are open to anyone interested in learning IT skills. Most courses don't require prior experience - we have beginner, intermediate, and advanced level programs. You should be at least 13 years old and have internet access to participate in online courses.

Do I need any prerequisites to take courses?

Most beginner courses have no prerequisites. Advanced courses may require specific knowledge - we clearly indicate this in course descriptions. We recommend reviewing course details or contacting our team if you're unsure about requirements.

How do I enroll in a course?

To enroll, simply visit our Courses page, select the course you're interested in, and complete the registration form. You'll create an account and gain access to course materials. For assistance, contact our support team.

When do courses start?

We offer self-paced courses that you can start anytime, and cohort-based courses with scheduled start dates. Self-paced courses provide flexibility while cohort-based courses offer structure and community learning. Check individual course pages for specific start dates.

Course Information

How long do courses take to complete?

Course duration varies from 4 to 16 weeks depending on the course. Self-paced courses are flexible - you study at your own pace. Cohort-based courses follow a structured schedule. Course pages clearly indicate expected completion time.

Will I receive a certificate upon completion?

Yes! Upon successful completion of a course, you'll receive a certificate of completion that verifies your achievement. Certificates can be added to your professional profiles and shared with employers. Advanced courses may include recognized industry certifications.

What's included in a course?

Courses typically include:

  • Video lectures and learning materials
  • Practical projects and exercises
  • Code samples and templates
  • Quizzes and assessments
  • Community forums for peer learning
  • Lifetime access to course materials
  • Mentorship and support (varies by course type)
Can I download course materials?

Most course materials can be downloaded for offline access. This includes lecture notes, code samples, and resource files. However, video downloads may be restricted based on licensing agreements. Check individual course pages for specific details.

Support & Technical Issues

What technical support is available?

We provide comprehensive technical support including:

  • Email support with 24-48 hour response time
  • Community forums for peer support
  • Detailed FAQ and troubleshooting guides
  • Video tutorials for common issues
  • Phone support for critical issues
What if I have trouble accessing a course?

If you're having trouble accessing a course, please:

  • Clear your browser cache and cookies
  • Try using a different browser
  • Check your internet connection
  • Ensure your account is active
  • Contact support if issues persist
Is there technical support for coding issues?

Yes! Our instructors and teaching assistants provide support for course-related coding questions. You can ask questions in course forums, and our team typically responds within 24 hours. For technical issues unrelated to the course, we provide guidance on finding appropriate resources.

Career Support

Does Promenta help with job placement?

Yes! We provide career support services including resume review, interview coaching, and connections with hiring partners. Over 5,000 of our graduates have been successfully placed in IT positions. However, job placement is not guaranteed.

Will this course prepare me for a job?

Our courses are designed with industry input and focus on practical, in-demand skills. Upon completion, you'll have portfolio projects to showcase your abilities. However, career outcomes depend on individual effort, market conditions, and application of skills learned.

Didn't find your answer?

Our support team is here to help. Reach out with any questions you have.

Contact Us